Frequently Asked Questions

Table of Contents

Downloading

Q: Should I download the x64 (64 bit) or x86 (32) bit version of Carrier Companion?
A: This depends on the version of windows you have. If you have 64 bit windows, you can download either, but if you have the 32 bit, you can only install the 32 bit version of Carrier Companion.

You can determine what version of windows you have here.

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Operation

Q: I have opened Carrier Companion version 1 for the first time and all I see is Status, Complaints, Contacts, and Carriers. How can I enter my Customers and Routes?
A: Carrier Companion's database is setup to where you have to enter information in a certain order. This order is typically:

  1. Carriers
  2. Routes
  3. Customers
  4. Route Guides

As you enter information, Carrier Companion will "unlock" more of the database. Carrier Companion version 2 will allow to enter information in any order.

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